Products & Solutions
LEMMA AI Knowledge Agent
Empower Your Business Data with Generative AI
Introduction
LEMMA – LLM Enhanced Multi-Modal Agent
Leveraging its extensive data solutions experience and R&D capabilities, Nextlink integrates generative AI to create enterprise AI intelligent agents, empowering accumulated data and knowledge, effectively boosting task productivity, and accelerating business operations.
Challenges
Three Key Challenges in Data Application
Has your company encountered the following issues when using data or knowledge?
Complex and Diverse Data
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Data sources are scattered and lack integration?
Too many data types, making analysis difficult?
Inefficient data collection and retrieval?
Lack of Personalized Knowledge Tools
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No way to accumulate data application experience?
Systems fail to provide optimized results?
Search accuracy become a challenge?
Lengthy Searches and High Error rates
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Manual searches are time-consuming?
Human errors are inevitable?
Difficult to quickly respond to market changes?
Enterprise AI Agent
Creating Custom Enterprise Intelligent Agents with Generative AI
Nextlink leverages generative AI to address enterprise data and knowledge challenges, developing LEMMA (AI agent*) with natural language search. LEMMA transforms data and knowledge into valuable assets, enabling AI-powered data utilization through search, intelligent chatbots, text classification, document summarization, and automated code generation.
*Note: An AI agent facilitates Artificial General Intelligence (AGI) with environment interaction, perception, thought processing, and action capabilities for task completion.
Intelligent Agent
Using AI intelligent agents, users can not only engage in deep, natural language interactions, but also make autonomous decisions based on accumulated data, rules, and algorithms.
Multimodal Retrieval
Multimodal AI technology enables LEMMA to process various file formats like text, voice, images, and video, enhancing efficiency and ensuring accurate retrieval through continuous optimization.
Personalization
LEMMA delivers personalized interactions, swiftly resolving queries, optimizing workflows, and providing accurate, experience-driven results to enhance user experience and boost enterprise efficiency.
Authorization
LEMMA allows enterprise users to assign role-based access permissions, including data sources and authorization scopes, adhering to the principle of least privilege. This mitigates risks of sensitive data leakage and potential security threats.
General Applications
Customer and Business Growth
LEMMA provides deep customer insights by analyzing vast datasets to understand user preferences and behaviors for targeted market strategies. It also enhances knowledge management, enabling efficient internal knowledge utilization and training support.
Risk and Compliance
LEMMA assists businesses in evaluating potential risks through accumulated information in user interactions and manages and updates corporate compliance knowledge bases to ensure internal processes meet regulations, thereby accelerating communication.
Sales and Marketing
LEMMA assists sales teams by aggregating and analyzing accumulated information to gain insights into market and customer needs, promotional strategies, and execution. It simplifies information retrieval tasks, freeing up personnel to focus on core business activities.
HR and Management
LEMMA supports employee training, administrative knowledge base management, and onboarding tasks, enabling employees to quickly access process and policy information, while providing new hires with easily accessible onboarding resources.
Financial Management
LEMMA’s knowledge base application empowers financial units to rapidly organize and access required information, facilitate real-time data analysis, and support business decisions, annual report compilation, risk assessments, and management recommendations.
Product Development and Improvement
Through AI-powered intelligent agents, customer feedback and market demands are analyzed and transformed into product optimization suggestions, assisting in enhancing product design and providing competitive advantages in the commercial market.
Industry Applications
Retail
Boost Customer Engagement and Sales
Integrated with front-end services, the AI intelligent agent’s search function can provide instant customer responses through intelligent customer service and offer personalized recommendations, reducing labor costs and improving customer loyalty.
Media
Content Innovation and Management
LEMMA helps the media industry drive content innovation and manage media resources, from optimizing social media ads to enhancing SEO, increasing content reuse, visibility, audience reach, and improving creative task execution efficiency.
Manufactoring
Supply Chain Management and Intelligent Customer Service
LEMMA provides fast and accurate responses to supplier and customer inquiries, improves customer experience and service efficiency, and offers knowledge base applications to assist frontline employees in resolving issues swiftly.
LEMMA: Drive Intelligent Business
With increasing data, LEMMA simplifies management, extracting insights for faster, smarter, and personalized operations, adding business value through AI agents.